GOautodial Open Source Omni-channel Contact Center Suite

[root@go ~]# asterisk -vvvvvvvvvr
Asterisk 1.8.23.0-1_centos5.go RPM by demian@goautodial.com, Copyright (C) 1999 - 2012 Digium, Inc. and others.
Created by Mark Spencer <markster@digium.com>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details. =========================================================================
Connected to Asterisk 1.8.23.0-1_centos5.go RPM by demian@goautodial.com currently running on go (pid = 3155)
Verbosity is at least 9
[Sep 7 15:36:46] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a4880 (len 459) to (null) returned 1: Invalid argument
[Sep 7 15:36:50] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a4880 (len 459) to (null) returned -1: Invalid argument
[Sep 7 15:36:54] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a4880 (len 459) to (null) returned -1: Invalid argument
[Sep 7 15:36:55] ERROR³³⁰⁶: netsock2.c:269 ast_sockaddr_resolve: getaddrinfo("sip.voicetrading.com", "(null)", ...): Temporary failure in name resolution
[Sep 7 15:36:55] WARNING³³⁰⁶: acl.c:590 resolve_first: Unable to lookup 'sip.voicetrading.com'
[Sep 7 15:36:55] WARNING³³⁰⁶: acl.c:719 ast_ouraddrfor: Cannot connect
[Sep 7 15:36:55] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a3700 (len 459) to (null) returned -1: Invalid argument
[Sep 7 15:36:55] NOTICE³³⁰⁶: chan_sip.c:13795 sip_reg_timeout: - Registration for 'Voiceservice@sip.voicetrading.com' timed out, trying again (Attempt #621)
[Sep 7 15:36:56] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a3700 (len 459) to (null) returned -1: Invalid argument
[Sep 7 15:36:57] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a3700 (len 459) to (null) returned -1: Invalid argument
[Sep 7 15:36:59] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a3700 (len 459) to (null) returned -1: Invalid argument
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged on from 127.0.0.1
[Sep 7 15:37:03] WARNING[3306]: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a3700 (len 459) to (null) returned -1: Invalid argument
Manager 'sendcron' logged off from 127.0.0.1
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
[Sep 7 15:37:07] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a3700 (len 459) to (null) returned -1: Invalid argument
[Sep 7 15:37:11] WARNING³³⁰⁶: chan_sip.c:3714 __sip_xmit: sip_xmit of 0x2aaed05a3700 (len 459) to (null) returned -1: Invalid argument
go*CLI>

[Voicetrading]
disallow=all
allow=g729
allow=ulaw
type=peer
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=sip.voicetrading.com
username=Voiceservice
secret=Valentina75
allow=gsm

Here is the dial plan:

exten => _6067754251.,1,AGI
exten => _6067754251.,2,Dial(SIP/${EXTEN:10}@Voicetrading,,tTo)
exten => _6067754251.,3,Hangup

Please we need halp to solve it as soon as possible!

Thank's

Regards
Serena

1. are you registring your softphone remotely? ie server located in some other location.
2. does you goautodial server have internet ?
3. ping the sip.voicetrading.com , whether you can reach the server?

regards
striker
www.striker24x7.blogspot.com

Hi striker,
thank you so much for your answer!
The server is on the same lan of clients. After I posted that asterisk log yesterday, I saw that server lost dns configuration so I made a lan configuration like in the first attachment at this post, I've run those commands:

echo "DNS1=8.8.8.8" >> /etc/sysconfig/network-scripts/ifcfg-eth0
echo "DNS2=8.8.4.4" >> /etc/sysconfig/network-scripts/ifcfg-eth0
echo "PEERDNS=yes" >> /etc/sysconfig/network-scripts/ifcfg-eth0

So server pings google.com and is able to receive update from mirror lists but calls are not working yet!
Agent go on like before: after login, XLite rings like an incoming call with a telephone number that is a campaign code and when we answer, the call goes closed and the Agent disconnects.
How can I fix this?

I'm waiting for your kind reply

Regards
Serena

post the cli log once you logging in as agent,and while receiving the initial call

have you changed the ip of the server?
if yes
have run the ip update script

regards
striker
www.striker24x7.blogspot.com

You can have Solution on cliksip.com

www.cliksip.com