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how connect the outgoing call with an extension number?

Added by ggg gggg almost 7 years ago

Good afternoon. Tell me how to do please.

1.) There is a list of phones on which there are automatic outgoing calls.

2.) There are internal numbers.

A task:
If an outgoing call was received, then connect the outgoing call with an extension number.


Replies (1)

RE: how connect the outgoing call with an extension number? - Added by striker 247 almost 7 years ago

instead of landing to an agent session, you want the automated call to land to extension number ?

Remote agent setup will fit for this...

regards
striker
www.striker24x7.blogspot.com

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