Problems with running Agent.

Added by João Miguel 2 months ago

Hello everyone, good morning.
Beforehand, I apologize for my English ...
I installed GoAutodial 3.0 on a PC with Virtual Box.
I did not have any problems with the installation or the configuration.
However, when I access the system through the Agent and log in, it stays connected for 15 seconds and drops, regardless of what I'm doing ...
I have already checked my network connections and they are all working normally, if I access it through Admin, I can stay as long as necessary to configure that the system does not fall.
The message that appears is "Your session has been disabled" "LOGOUT" "Go Back"

error.png - Problems with agent. Installation in VirtualBox. (15.8 kB)


Replies (3)

RE: Problems with running Agent. - Added by Wittie Manansala 2 months ago

Hi,

Please provide us you asterisk cli log when agent is logging in.

Thank you

RE: Problems with running Agent. - Added by João Miguel 2 months ago

Wittie Manansala wrote:

Hi,

Please provide us you asterisk cli log when agent is logging in.

Thank you

Hello good day. Thank you for your feedback.
I'm sorry for the delay, but I did not know how to get the log, I got through the / var / spool / mail / directory in the root file.
Here are the logs I got:

From Mon Mar 20 10:00:13 2017
Return-Path: <>
Received: from go.goautodial.org (localhost.localdomain [127.0.0.1])
by go.goautodial.org (8.13.8/8.13.8) with ESMTP id v2KD0Dtg006730
for <>; Mon, 20 Mar 2017 10:00:13 -0300
Received: (from root@localhost)
by go.goautodial.org (8.13.8/8.13.8/Submit) id v2KD0DcW006729;
Mon, 20 Mar 2017 10:00:13 -0300
Date: Mon, 20 Mar 2017 10:00:13 -0300
Message-Id: <>
From: (Cron Daemon)
To:
Subject: Cron <root@go> /usr/share/astguiclient/AST_vm_update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>

command timed-out at /usr/share/astguiclient/AST_vm_update.pl line 190

From Mon Mar 20 10:01:12 2017
Return-Path: <>
Received: from go.goautodial.org (localhost.localdomain [127.0.0.1])
by go.goautodial.org (8.13.8/8.13.8) with ESMTP id v2KD1C0e006913
for <>; Mon, 20 Mar 2017 10:01:12 -0300
Received: (from root@localhost)
by go.goautodial.org (8.13.8/8.13.8/Submit) id v2KD1CUY006912;
Mon, 20 Mar 2017 10:01:12 -0300
Date: Mon, 20 Mar 2017 10:01:12 -0300
Message-Id: <>
From: (Cron Daemon)
To:
Subject: Cron <root@go> /usr/share/astguiclient/AST_vm_update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>

command timed-out at /usr/share/astguiclient/AST_vm_update.pl line 190

From Mon Mar 20 10:02:13 2017
Return-Path: <>
Received: from go.goautodial.org (localhost.localdomain [127.0.0.1])
by go.goautodial.org (8.13.8/8.13.8) with ESMTP id v2KD2D5g007083
for <>; Mon, 20 Mar 2017 10:02:13 -0300
Received: (from root@localhost)
by go.goautodial.org (8.13.8/8.13.8/Submit) id v2KD2DtG007082;
Mon, 20 Mar 2017 10:02:13 -0300
Date: Mon, 20 Mar 2017 10:02:13 -0300
Message-Id: <>
From: (Cron Daemon)
To:
Subject: Cron <root@go> /usr/share/astguiclient/AST_vm_update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>

command timed-out at /usr/share/astguiclient/AST_vm_update.pl line 190

From Mon Mar 20 10:03:12 2017
Return-Path: <>
Received: from go.goautodial.org (localhost.localdomain [127.0.0.1])
by go.goautodial.org (8.13.8/8.13.8) with ESMTP id v2KD3C8H007262
for <>; Mon, 20 Mar 2017 10:03:12 -0300
Received: (from root@localhost)
by go.goautodial.org (8.13.8/8.13.8/Submit) id v2KD3Cxu007261;
Mon, 20 Mar 2017 10:03:12 -0300
Date: Mon, 20 Mar 2017 10:03:12 -0300
Message-Id: <>
From: (Cron Daemon)
To:
Subject: Cron <root@go> /usr/share/astguiclient/AST_vm_update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>

command timed-out at /usr/share/astguiclient/AST_vm_update.pl line 190

From Mon Mar 20 10:04:13 2017
Return-Path: <>
Received: from go.goautodial.org (localhost.localdomain [127.0.0.1])
by go.goautodial.org (8.13.8/8.13.8) with ESMTP id v2KD4DsF007436
for <>; Mon, 20 Mar 2017 10:04:13 -0300
Received: (from root@localhost)
by go.goautodial.org (8.13.8/8.13.8/Submit) id v2KD4DdW007435;
Mon, 20 Mar 2017 10:04:13 -0300
Date: Mon, 20 Mar 2017 10:04:13 -0300
Message-Id: <>
From: (Cron Daemon)
To:
Subject: Cron <root@go> /usr/share/astguiclient/AST_vm_update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>

command timed-out at /usr/share/astguiclient/AST_vm_update.pl line 190

From Mon Mar 20 10:05:12 2017
Return-Path: <>
Received: from go.goautodial.org (localhost.localdomain [127.0.0.1])
by go.goautodial.org (8.13.8/8.13.8) with ESMTP id v2KD5Cu6007611
for <>; Mon, 20 Mar 2017 10:05:12 -0300
Received: (from root@localhost)
by go.goautodial.org (8.13.8/8.13.8/Submit) id v2KD5CSX007610;
Mon, 20 Mar 2017 10:05:12 -0300
Date: Mon, 20 Mar 2017 10:05:12 -0300
Message-Id: <>
From: (Cron Daemon)
To:
Subject: Cron <root@go> /usr/share/astguiclient/AST_vm_update.pl
Content-Type: text/plain; charset=UTF-8
Auto-Submitted: auto-generated
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>

command timed-out at /usr/share/astguiclient/AST_vm_update.pl line 190

RE: Problems with running Agent. - Added by João Miguel 2 months ago

Wittie Manansala wrote:

Hi,

Please provide us you asterisk cli log when agent is logging in.

Thank you

Olá, bom dia!
Finalmente consegui o Log do CLI do momento em que o agente faz logon até o momento em que é desconectado.
Segue:

[Mar 21 11:23:21] > Refreshing DNS lookups.
[Mar 21 11:24:01] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:24:01] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:24:01] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:24:06] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:24:06] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:24:12] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:25:02] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:25:02] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:25:02] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:25:07] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:25:07] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:25:13] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:25:41] -- Registered SIP '8001' at 192.168.1.144:44399
[Mar 21 11:25:41] > Saved useragent "Z 3.15.40006 rv2.8.20" for peer 8001
[Mar 21 11:25:41] NOTICE3062: chan_sip.c:21647 handle_response_peerpoke: Peer '8001' is now Reachable. (11ms / 2000ms)
[Mar 21 11:26:01] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:26:01] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:26:01] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:26:01] Using SIP RTP CoS mark 5
[Mar 21 11:26:01] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:26:06] Manager 'sendcron' logged on from 127.0.0.1
[Mar 21 11:26:06] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:26:12] Manager 'sendcron' logged off from 127.0.0.1
[Mar 21 11:26:19] NOTICE8472: res_rtp_asterisk.c:2361 ast_rtp_read: Unknown RTP codec 95 received from '192.168.1.144:8000'
[Mar 21 11:26:19] > Channel SIP/8001-00000000 was answered.
[Mar 21 11:26:19] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000000", "8600051,F") in new stack
[Mar 21 11:26:19] Parsing '/etc/asterisk/meetme.conf': [Mar 21 11:26:19] Found
[Mar 21 11:26:19] Parsing '/etc/asterisk/meetme-vicidial.conf': [Mar 21 11:26:19] Found
[Mar 21 11:26:19] -- Created MeetMe conference 1023 for conference '8600051'
[Mar 21 11:26:19] -- <SIP/8001-00000000> Playing 'conf-onlyperson.gsm' (language 'en')
[Mar 21 11:26:21] == Manager 'sendcron' logged off from 127.0.0.1

Ps: Desculpe pelademora, eu ainda sou um novato...

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