When I try to dial the number (auto or manual) immediately hungs up.

Added by David Farrenn almost 7 years ago

Hello, I'm new at this. us outbound call doesn't work. Pleae help.
I installed GoAutoDial CE 3.3 (Kernel Version 2.6.18-371.11.1.el5 (SMP)). I have a dynamic ip

[123]
disallow=all
allow=gsm
allow=ulaw
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=sip.zadarma.com
username=xxxxx
secret=xxxxxxxx

exten => _XXX.,1,AGI
exten => _XXX.,2,Dial(SIP/${EXTEN:3}@123,,tTo)
exten => _XXX.,3,Hangup

[May 31 16:34:44] -- Executing [9151833273688defau11:3] Hangup("Loca1/860005
10defauIt-00000014;1", "") in new stack
[May 31 16:34:441 Spawn extension (default, 915183327368, 3) exited non-zer
o on 'Local/86000518default-00000014;l'
[May 31 16:34:44] -- Executing [h@defauIt:11 AGI("Loca1/860005l@defauIt-0000
0014;1°, "agi://127.0.0.1:4577/ca1l_log--HUcauses--PRI----NODEBU----21-CO
NGESTION-------") in new stack
[May 31 16:34:44] -- <Local/86000518defau1t-00000014;1>AGI Script agi://127.
0.0.1:4577/ca1l_log--HUcauses--PRI-----NODEBUG----21-----CONGESTION--------c
ompleted, returning 0
[May 31 16:34:44] Spawn extension (default, 8600051, 1) exited non-zero on
'Local/8600051@defauIt-00000014;2'
[May 31 16:34:44] -- Executing [h@defauIt:1] AGI("Loca1/860005lPdef auIt-0000
0014; 2", "agi ://127.0.0.1:4577/ca1l_log--HUcauses--PRI----NODEBU----21-CO
NGESTION-------") in new stack
[May 31 16:34:441 -- <Local/8600051@defau1t-00000014;2>AGI Script agi://127.
0.0.1:4577/ca1l_log--HUcauses--PRI---- NODEBUG-----0------ completed, returning 0
[May 31 16:35:011 Manager 'sendcron' logged on from 127.0.0.1
[May 31 16:35:011 Manager 'sendcron' logged off from 127.0.0.1
[May 31 16:35:011 Manager 'sendcron' logged on from 127.0.0.1
[May 31 16:35:021 Manager 'sendcron' logged off from 127.0.0.1
[May 31 16:35:061 Manager 'sendcron' logged on from 127.0.0.1
[May 31 16:35:061 Manager 'sendcron' logged off from 127.0.0.1

1.png (32.5 KB) 1.png

Replies (16)

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by striker 247 almost 7 years ago

Post your full cli log

change your dialplan

exten => _915X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _915X.,2,Dial(SIP/123/${EXTEN:3},,tTo)
exten => _915X.,3,Hangup()

in campaign set the dialprefix as 915

regards
striker
www.striker24x7.blogspot.com

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

thanks for your reply striker, I remake as you said but still the same immediately hungs up. Where can I found the full cli log?
- carrier
- campaign
- log

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

Download all files

1.png (255 KB) 1.png	carrier
2.png (295 KB) 2.png	campaign
3.png (36.6 KB) 3.png	log

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

4.png (29.8 KB) 4.png

log2

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by striker 247 almost 7 years ago

your cli log is not enough to trouble shoot

post one full cli log while making a call.

regards
striker
www.striker24x7.blogspot.com

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

Here's a screenshot as soon as I made the call
ragards
david

5.png (217 KB) 5.png

log3

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

if I do not correctly show. How or where I can find cli log?

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by striker 247 almost 7 years ago

the log shows that your sip trunk is not registered

in asterisk cli type
sip show peers
sip show registry

regards
striker
www.striker24x7.blogspot.com

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

ragards
david

Download all files

5.png (28.7 KB) 5.png	sip show registry
6.png (18.6 KB) 6.png	sip show peers
7.png (29.5 KB) 7.png	log

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by striker 247 almost 7 years ago

it shows you sip trunk is registred properly

the problem with your dialplan and the number you are dialling.

post the Dialplan entry which you using
also which number you are dialling what what prifix you are using

seems your current dialplan is


exten => _915X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _915X.,2,Dial(SIP/762129/${EXTEN:4)@762129,,Tto)
exten => _915X.,3,Hangup

if it like this then change as below


exten => _915X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _915X.,2,Dial(SIP/762129/${EXTEN:4),,Tto)
exten => _915X.,3,Hangup

regards
striker
www.striker24x7.blogspot.com

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

ragards
david

Download all files

13.png (215 KB) 13.png	dialplan
14.png (252 KB) 14.png	campaign
15.png (187 KB) 15.png	agent dial

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by striker 247 almost 7 years ago

https://ip/vicidial/welcome.php
login as admin

go to ADMIN-CARRIER edit the dialplan entry ,save and check again.

regards
striker
www.striker24x7.blogspot.com

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

I remake as you said but still the same immediately hungs up. and one more question I do not have active callbacks (but I have them ). And forgot to mention that the incoming calls are also not working, when I try to dial I can not hear phone dial tone and in the end I hear an answering machine: "the subscriber does not answer".
regards
david

Download all files

16.png (88.8 KB) 16.png	dialplan
18.png (29 KB) 18.png	dial log

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

Incoming calls have been configured, but the outgoing still not working
[123]
disallow=all
allow=ulaw
type=friend
dtmfmode=rfc2833
qualify=yes
context=trunkinbound
insecure=port,invite
host=sip.zadarma.com
username=762129
secret=password

exten => _915X.,1,AGI
exten => _915X.,2,Dial(SIP/762129/${EXTEN:4}@123,,tTo)
exten => _915X.,3,Hangup

regards
david

Download all files

log.png (29.7 KB) log.png
translation.png (13.5 KB) translation.png
debug_8001.png (22.3 KB) debug_8001.png

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by David Farrenn almost 7 years ago

regards
david

sip_show_peers.png (16.8 KB) sip_show_peers.png

RE: When I try to dial the number (auto or manual) immediately hungs up. - Added by Ankit Aparajey over 6 years ago

hello,

i would like to put focus on few things:

1. are you sure your copy of goautodial is working properly? you not getting this kind of issue in any other destination.
2. if your server (which is vmware and it is not a good idea) is running out of resources while going on call it will drop it from its end.
3. you are using host name instead of Host IP in host area of dial plan, check your DNS.... is it resolving properly or not.

if still get trouble feel free to contact us.

Thank You
Incorpus TeleNetworks
Skype : incorpus support
email : sales@incorpus.in

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