Gouautodial 3.3 Outbound calls not connected to agents
Added by sokobla Gazaro almost 7 years ago
Hi all!
I am having an issue with a fresh install of goautodial 3.3 (scratch install on centos 7). When dialing (both manual and predictive) calls are answerd by customers but not passed to agents and finally hanged upby the system. I don't even see theme in the queue.
Hereafter is the cli output.
Executing [00330611035735@default:1] AGI("Local/00330611035735@default-00000052;2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
-- <Local/00330611035735@default-00000052;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [00330611035735@default:2] Dial("Local/00330611035735@default-00000052;2", "SIP/MANIFONE/0033611035735,,tTo") in new stack
== Using SIP RTP CoS mark 5
-- Called SIP/MANIFONE/0033611035735
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [00330456352987@default:1] AGI("Local/00330456352987@default-00000053;2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
-- <Local/00330456352987@default-00000053;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [00330456352987@default:2] Dial("Local/00330456352987@default-00000053;2", "SIP/MANIFONE/0033456352987,,tTo") in new stack
== Using SIP RTP CoS mark 5
-- Called SIP/MANIFONE/0033456352987
-- SIP/MANIFONE-00000047 is making progress passing it to Local/00330456352987@default-00000053;2
-- SIP/MANIFONE-00000046 is making progress passing it to Local/00330611035735@default-00000052;2
-- SIP/MANIFONE-00000046 is ringing
-- SIP/MANIFONE-00000046 answered Local/00330611035735@default-00000052;2
> Channel Local/00330611035735@default-00000052;1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing [8368@default:1] Playback("Local/00330611035735@default-00000052;1", "sip-silence") in new stack
-- <Local/00330611035735@default-00000052;1> Playing 'sip-silence.gsm' (language 'en')
-- Executing [8368@default:2] AGI("Local/00330611035735@default-00000052;1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
-- <Local/00330611035735@default-00000052;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8368@default:3] AGI("Local/00330611035735@default-00000052;1", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- <Local/00330611035735@default-00000052;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8368@default:4] AGI("Local/00330611035735@default-00000052;1", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- <Local/00330611035735@default-00000052;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [8368@default:5] Hangup("Local/00330611035735@default-00000052;1", "") in new stack
== Spawn extension (default, 8368, 5) exited non-zero on 'Local/00330611035735@default-00000052;1'
-- Executing [h@default:1] AGI("Local/00330611035735@default-00000052;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- <Local/00330611035735@default-00000052;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
-- Executing [h@default:1] AGI("Local/00330611035735@default-00000052;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----3") in new stack
-- <Local/00330611035735@default-00000052;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----14-----3 completed, returning 0
== Spawn extension (default, 00330611035735, 2) exited non-zero on 'Local/00330611035735@default-00000052;2'
vicidial version & Build:
VERSION: 2.9-441a BUILD: 140612-1628
Could someone point me to the issue? Thanks
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