Survey Campaign on Goautoidal 2.1

Added by joviton dcosta 5 months ago

Hi

I have setup a Survey Campaign on Goautodial 2.1 everything is working fine but.

now i want multiple customers to get the IVR message at a time ...

right now only one customer is getting the IVR at a time and rest all calls are just shown as dialing on the Campaign report ,

what should i do to deliver the Ivr message to multiple customers at a time ?

I have even set the Dial ratio to max ...


Replies (2)

RE: Survey Campaign on Goautoidal 2.1 - Added by striker 247 5 months ago

increase the AGENTS per campaign.

post how you have created the survey campaign.
post some screen shot of realtime report page

regards
striker
www.striker24x7.blogspot.com

RE: Survey Campaign on Goautoidal 2.1 - Added by joviton dcosta 4 months ago

thanks for the reply bro

here is the screenshot

goautidoal1111.jpg (200.2 kB)

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