Survey Campaign on Goautoidal 2.1
I have setup a Survey Campaign on Goautodial 2.1 everything is working fine but.
now i want multiple customers to get the IVR message at a time ...
right now only one customer is getting the IVR at a time and rest all calls are just shown as dialing on the Campaign report ,
what should i do to deliver the Ivr message to multiple customers at a time ?
I have even set the Dial ratio to max ...
RE: Survey Campaign on Goautoidal 2.1 - Added by striker 247 4 months ago
increase the AGENTS per campaign.
post how you have created the survey campaign.
post some screen shot of realtime report page
RE: Survey Campaign on Goautoidal 2.1 - Added by joviton dcosta 4 months ago
thanks for the reply bro
here is the screenshot
goautidoal1111.jpg (200.2 kB)