Survey Campaign on Goautoidal 2.1

Added by joviton dcosta 10 months ago

Hi

I have setup a Survey Campaign on Goautodial 2.1 everything is working fine but.

now i want multiple customers to get the IVR message at a time ...

right now only one customer is getting the IVR at a time and rest all calls are just shown as dialing on the Campaign report ,

what should i do to deliver the Ivr message to multiple customers at a time ?

I have even set the Dial ratio to max ...


Replies (2)

RE: Survey Campaign on Goautoidal 2.1 - Added by striker 247 10 months ago

increase the AGENTS per campaign.

post how you have created the survey campaign.
post some screen shot of realtime report page

regards
striker
www.striker24x7.blogspot.com

RE: Survey Campaign on Goautoidal 2.1 - Added by joviton dcosta 9 months ago

thanks for the reply bro

here is the screenshot

goautidoal1111.jpg (200.2 kB)

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